Spedizioni & resi
TI SOSTENGO
Da Ana Vargas, mi impegno a offrire un’esperienza di acquisto fluida e personalizzata. Poiché gli ordini vengono effettuati tramite contatto diretto (via e-mail o WhatsApp), la seguente politica descrive le modalità di gestione delle spedizioni e dei resi.
Spedizione
Shipping Details & Costs
Shipping information — including rates, delivery methods, and estimated delivery times — will be clearly provided during our conversation once you express interest in a product.
Options may include:
Standard Shipping (estimated 5–7 business days)
Express Shipping (estimated 2–3 business days)
International Shipping (available to select countries)
Final rates will depend on your location and product type, and will be shared before confirming your order.
Processing Time
Products are typically prepared and shipped within 1–2 business days after confirming your request. Timing may vary during holidays or high-volume periods.
Tracking
Once shipped, I will provide you with a tracking number (if available) so you can follow your delivery.
International Orders
Customers are responsible for any customs duties, taxes, or import fees. Delivery may be delayed due to customs clearance.
Returns & Exchanges
I understand that sometimes things don’t work out. While I do not offer automated online returns, I do accept returns and exchanges on eligible items.
Eligibility
Items must be returned in original condition: unworn, unwashed, and with tags.
Requests must be made within 30 days of receiving your order.
A valid proof of request (e.g., order confirmation or message thread) is required.
Not Eligible for Return
Custom-made or personalized items
Intimate or sanitary products
Sale items, unless faulty
How to Request a Return
Contact me at hello@anavargas.co with your request.
I’ll provide return instructions and address details.
Return shipping costs are covered by the customer, unless the item is faulty.
Refunds
Once I receive and inspect the returned item, I’ll notify you regarding the outcome. Approved refunds will be processed via the original method of payment (if applicable), or an alternative will be arranged.
Exchanges
If you’d like a different size, color, or a similar product, just let me know. I’ll confirm availability and next steps.
Faulty or Damaged Items
If something arrives damaged or incorrect, please reach out within 7 days of receiving it. I’ll happily arrange a replacement or refund — including covering any return shipping costs.
Contact
If you have any questions about shipping, returns, or any order request, feel free to email me at hello@anavargas.co.
At Ana Vargas, I strive to offer a smooth and personal shopping experience. Since orders are placed through direct contact (via email or WhatsApp), the following policy outlines how shipping and returns are managed.
Shipping
Shipping Details & Costs
Shipping information — including rates, delivery methods, and estimated delivery times — will be clearly provided during our conversation once you express interest in a product.
Options may include:
Standard Shipping (estimated 5–7 business days)
Express Shipping (estimated 2–3 business days)
International Shipping (available to select countries)
Final rates will depend on your location and product type, and will be shared before confirming your order.
Processing Time
Products are typically prepared and shipped within 1–2 business days after confirming your request. Timing may vary during holidays or high-volume periods.
Tracking
Once shipped, I will provide you with a tracking number (if available) so you can follow your delivery.
International Orders
Customers are responsible for any customs duties, taxes, or import fees. Delivery may be delayed due to customs clearance.
Returns & Exchanges
I understand that sometimes things don’t work out. While I do not offer automated online returns, I do accept returns and exchanges on eligible items.
Eligibility
Items must be returned in original condition: unworn, unwashed, and with tags.
Requests must be made within 30 days of receiving your order.
A valid proof of request (e.g., order confirmation or message thread) is required.
Not Eligible for Return
Custom-made or personalized items
Intimate or sanitary products
Sale items, unless faulty
How to Request a Return
Contact me at hello@anavargas.co with your request.
I’ll provide return instructions and address details.
Return shipping costs are covered by the customer, unless the item is faulty.
Refunds
Once I receive and inspect the returned item, I’ll notify you regarding the outcome. Approved refunds will be processed via the original method of payment (if applicable), or an alternative will be arranged.
Exchanges
If you’d like a different size, color, or a similar product, just let me know. I’ll confirm availability and next steps.
Faulty or Damaged Items
If something arrives damaged or incorrect, please reach out within 7 days of receiving it. I’ll happily arrange a replacement or refund — including covering any return shipping costs.
Contact
If you have any questions about shipping, returns, or any order request, feel free to email me at hello@anavargas.co.